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Business software is a set of computer software that is designed to assist in managing and operate an organization, enhancing productivity and accuracy. They can be used to carry out various functions, including customer relationship management (CRM), sales force automating and financial accounting. Many different types of business applications exist, and each one is customized to the specific requirements of the industry that it is targeting.

For instance, a company that sells its products online could benefit from features such as customer relationship management software, which permits greater transparency and a stronger relationship with customers. This kind of software may also provide key information about a company’s performance, such as how well its marketing is working, or the effectiveness of its website in making potential customers.

Business software is widely used and has played a key part in the growth of numerous businesses around the world. Business software was initially designed for white collar workers, employing large mainframe computers to automatize tasks such as bank cheque processing and manufacturing accounting. Later word processors like Word Perfect and Microsoft Word saw the decline of the IBM typewriter, and mathematical spreadsheet applications like Lotus 1-2-3 and Excel became extremely popular with corporate consumers.

Some business software is interactive. This means that users can manipulate data and obtain results immediately. Some business software can be run in batch mode. This means it is programmed to run automatically and generate reports without any intervention from the user. When a glitch in the software of a business occurs the team is tasked with resolving the issue, in order to allow users back to their tasks. This process is referred to as business application support.

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